Privacy Policy

Last updated: 12 August 2026

Who we are

Callywith Accountants is the data controller for personal information collected through this website. Our address is 12 Chi Morvoren, Kresennik Pennfenton, Newquay, Cornwall TR7 3GL. You can contact us about privacy at info@callywithaccountants.co.uk or by calling +44 1637 226326.

Information we collect

  • Information you submit through an enquiry or consultation form, such as your name, email address, telephone number and message.
  • Information you provide when corresponding with us or becoming a client.
  • Technical information needed to operate and protect the website, such as your IP address, browser type, device information and security logs.
  • Cookie and preference information. Non-essential cookies are used only where you have given consent.

How and why we use your information (our lawful bases)

  • To respond to enquiries and arrange consultations: to take steps at your request before entering into a contract and, where appropriate, for our legitimate interest in communicating with prospective clients.
  • To provide accountancy services: to perform our contract with you and comply with legal and regulatory obligations.
  • To operate, secure and improve the website: for our legitimate interests in maintaining a reliable and secure website.
  • To use non-essential cookies: with your consent. You can change or withdraw that consent using the cookie settings control on the website.

Cookies

Cookies are small files stored on your device. Strictly necessary cookies support functions such as security and saving your consent preferences. Optional analytics, functional or advertising cookies will remain disabled unless you choose to accept them. The cookie banner and preference centre show the available categories and let you accept, reject or customise them at any time.

Who we share information with

We may use trusted providers for website hosting, form delivery, email, IT support and website security. We may also share information with professional advisers, regulators, law enforcement bodies or other organisations where this is necessary to provide a service or meet a legal obligation. We do not sell personal information.

International transfers

Some technology providers may process information outside the United Kingdom. Where this happens, we require appropriate safeguards recognised by UK data protection law.

How long we keep information

We keep enquiry information only for as long as needed to respond, follow up and manage any resulting relationship. Client and transaction records may be retained for longer where required by tax, accounting, anti-money-laundering or other legal and professional obligations. We review information and securely delete or anonymise it when it is no longer required.

Your data protection rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information; object to certain uses; receive information in a portable format; and withdraw consent. These rights are not absolute and legal or regulatory requirements may sometimes apply.

To exercise a right, contact info@callywithaccountants.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Security and automated decisions

We use appropriate organisational and technical measures to protect personal information. We do not use information submitted through this website to make solely automated decisions with legal or similarly significant effects.

Changes to this notice

We may update this notice when our services, providers or legal obligations change. The latest version will always be available at https://callywithaccountants.co.uk/privacy-policy/.

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